Shipping Policy

Shipping and Delivery Policy

Shipping Policy and Information
Alisa Wholesale is committed to Deliver Your Order Accurately in Good condition and always on time. We believe in express shipping and most of your order is shipped within 7 Days, once the order is placed except on weekend or on public Holidays. All the orders are shipped within 1-3 working days or as per the date agreed at the time of order confirmation. Additionally the customer will be provided with the Tracking details to track their order online, after it is shipped. We deliver to all the Locations across the world.
 
IMPORTANT INFORMATION
Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization. We aim to dispatch all orders as soon as the product is ready and within time shown on the product page. However, a delay of 72 hours is possible from the designer / manufacturer in case of unforeseen circumstances. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes. We are unable to redirect orders once items have been dispatched.
 
WHEN DO WE DELIVER ?
All domestic orders are shipped by delivery company between 9am - 6pm, Monday to Saturday. It takes maximum of 7 days for national shipping.
 
SHIPPING IN INDIA
There is not any fixed charges per order for shipments in India. It depends upon catalog weight and mode of payment. This is to maintain the service level and provide your product on time. We use India Post, FedEx, Xpressbees, Delhivery & Other leading courier services to deliver in India. The shipping charge is non-refundable.
 
INTERNATIONAL SHIPPING
Alisa Wholesale delivers globally and assures that the best possible courier agencies are used to deliver your product. International Shipping cost depends upon catalog weight.
 
INSURANCE
Alisa Wholesale insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by Alisa Wholesale and transfer of responsibility in the same way.
 
TAXES & DUTIES
For Indian Customers Product Prices displayed are inclusive of all duties. For international customers we send the package as a personal use item only but if the customs is applied for that country it needs to be paid by the customer and take the delivery for same. Company is not responsible for any Custom duties. The information about customs if applied will be informed to customer via email/phone.
Google Reviews

I have received my package today. All the dresses are awesome and the sizes are perfect fit on. Also good quality. Thank you so much.

FATHIMA ZUBAIR - CANADA

Amazing shopping experience. Hassle free at the comfort of our home. The support team is very helpful. I was able to place an order on WhatsApp and there were always ready to answer my queries. I ordered many outfits from them and received the shipment on time. The clothes are exactly as shown in the pictures and of very good quality. I am extremely satisfied with Alisa’s quality and service. Keep up the good work!

YAMINI SHARMA - INDIA

Awesome customer service, great product. Overall great company to deal with

SABRA SINGH - NEW ZEALAND

My first of many wholesalers and I must say that they are the best wholesaler I ever had, they always answer any questions or concerns I have. Very good service and quality. God bless them.

ANURADHA CHOWDHURY - AUSTRALIA

This website/App is wonderful just impressive also in this all dress/Cloth/quality/price all Just Beyond perfect..my costumers just love the dresses and I usually get the high rated feedbacks Alhamdulilla. Keep growing thank you so much for your services and quick replies. I usually see most of the dealers I understand they are busy but they reply soo late but here it's something soo different I get all the replies soo fast also in soo clear manner soo impressive once again thank you soo much. You all deserve this type of feedbacks

MUBASHIRA RUHEE - USA